FAQs

To ensure the longevity of your clothing, each product comes with care instructions. These guidelines provide information on washing, drying, and storing your garments. 

Cancellation of an order is possible only if you have not yet received the shipping confirmation email. Please contact our customer support team using the provided contact form for assistance with canceling your order.

To modify your personal details, such as your name or address, please go to the "Manage Account" section on our website and choose "Edit Details." 

By creating an account, your information is securely stored in our system, streamlining the order process for future transactions.  

Navigate to the Manage Account section on the website and select Change Details to make adjustments to your personal information, such as your name and address. 

While we conduct thorough inspections of all packages before dispatch, there may be rare instances where an item is missing. If you encounter such a situation, please reach out to our customer support team using the provided contact form.

Once your package arrives at our distribution center with the returned items, we will begin processing your refund. Following the completion of the return processing, you will receive an email, and it typically takes 7-9 business days for the funds to reflect in your account.